Affordable. Reliable. Friendly.
The NYC Maid has been keeping New York homes clean since 2018. No gimmicks, no corporate nonsense — just honest, dependable cleaning from people who care.
Our Story
Built on a Simple Idea: Show Up, Do Great Work, Charge Fair Prices
We started The NYC Maid in 2018 because we were frustrated with the cleaning industry in New York. Prices were inflated, quality was inconsistent, and companies treated cleaners and clients like numbers. We knew there had to be a better way.
Our approach was simple from day one: hire great people, pay them well, charge honest prices, and show up on time. No surge pricing when demand is high. No bait-and-switch quotes. No cancelling on clients because a higher-paying job came in. Just reliable, thorough cleaning from people who genuinely take pride in their work.
That approach has earned us a perfect 5.0-star rating on Google with 27 verified reviews, thousands of completed cleanings, and a client base that includes everyone from studios in Astoria to brownstones in Park Slope to offices in Midtown. Many of our clients have been with us for years — and they stay because we deliver the same quality every single visit.
Today we serve 231+ neighborhoods across Manhattan, Brooklyn, Queens, Long Island, and New Jersey. Our team is bilingual (English and Spanish), background-checked, licensed, and insured. And our prices haven't changed — $49/hr with your supplies, $65/hr when we bring everything.
By the Numbers
2018
Founded
5.0
Google rating
231+
Neighborhoods
10
Service types
$49
Starting rate/hr
27
5-star reviews
What We Believe
- ✓Cleaners deserve fair pay and respect
- ✓Clients deserve honest, predictable pricing
- ✓Consistency matters more than one-time perfection
- ✓A friendly face is worth as much as a clean floor
- ✓Reliability is the most underrated quality in this industry
What Sets Us Apart
Why Thousands of New Yorkers Trust Us
Truly Affordable
Our rates start at $49/hr — well below the NYC average for licensed, insured cleaning. No surge pricing, no hidden fees, no travel charges. Manhattan to Long Island, same rate.
Reliably On Time
We show up when we say we will. Period. We don't cancel, we don't reschedule last-minute, and we don't ghost. Our cleaners are punctual and our scheduling team confirms every appointment.
Consistent Quality
For recurring clients, we assign the same cleaner every visit. They learn your home, your preferences, and your standards. The result is consistent, reliable quality — not a different stranger every time.
Friendly People
Our cleaners are warm, respectful, and professional. Many of our 5-star reviews mention how friendly and pleasant our team is. We hire for character first, then train for skill.
Licensed & Insured
Full general liability insurance and bonding on every job. Every cleaner is background-checked before their first assignment. Your home, your belongings, and your peace of mind are protected.
No Contracts
Book when you want, cancel when you want. No long-term commitments, no cancellation penalties for recurring service (with proper notice), and no pressure to upsell or upgrade.
How We Work
The NYC Maid Difference
Here's what happens when you book with us — no surprises, no fine print.
For One-Time Cleanings
For Recurring Clients
Where We Serve
231+ Neighborhoods, One Flat Rate
We're Always Looking for Great Cleaners
If you're an experienced cleaner who takes pride in their work, we'd love to hear from you. Competitive pay, flexible hours, respectful management, and steady work.
See open positions →Common Questions
About The NYC Maid
How long has The NYC Maid been in business?
Since 2018. We started serving Manhattan and have expanded to Brooklyn, Queens, Long Island, and New Jersey. We've completed thousands of cleanings and maintain a 5.0-star Google rating.
Are your cleaners employees or contractors?
Our cleaners are independent professionals who work exclusively with us. Every cleaner is background-checked, trained on our quality standards, and covered by our general liability insurance while working in your home.
How do you keep prices so affordable?
We keep overhead low — no storefront, no middle-management layer, no expensive marketing budgets. We pass those savings to you. Our cleaners earn competitive pay while you get rates well below the NYC average.
What makes you different from other cleaning companies?
Three things: consistency (same cleaner every visit for recurring clients), affordability ($49/hr is among the lowest rates in NYC for licensed, insured service), and reliability (we show up on time, every time, and we don't cancel).
How many neighborhoods do you serve?
We serve 231+ neighborhoods across Manhattan, Brooklyn, Queens, Long Island, and New Jersey. Same rates everywhere — no travel surcharges.
Do you serve commercial spaces too?
Yes. We clean offices, co-working spaces, medical offices, and retail spaces. Same hourly rates, same quality. Many of our residential clients also use us for their workspaces.
How do I know I can trust your cleaners?
Every cleaner undergoes a comprehensive background check. We carry general liability insurance and bonding. We've been in business since 2018 with a perfect 5.0-star Google rating and zero complaints filed with the BBB.
What languages do your cleaners speak?
Our team is bilingual — English and Spanish. We can accommodate communication preferences for both languages.
Ready to See the Difference?
Text or call — affordable, reliable, friendly cleaning from day one.