Operations Manager (Virtual) — $500/wk + 10% Revenue to Start

Yes. This is a fully remote role. You will manage operations virtually — coordinating schedules, communicating with clients and cleaners, and monitoring the dashboard from wherever you work best. You must be available and responsive 8 AM–6 PM ET, 7 days a week.

$500/week base salary plus 10% of gross weekly revenue to start. Paid every Friday via Zelle. We currently do 15–20 cleanings per week, so total compensation starts around $500–$815/week. The business is growing 50–100% every single month. As volume scales, your income grows automatically — at $10,000 gross revenue per week you earn $1,500, at $17,500 you earn $2,250. No renegotiating required.

Bilingual English and Spanish is strongly preferred. Our cleaning team is primarily Spanish-speaking, and the ability to communicate naturally — not through a translator app — will make you significantly more effective in this role.

You will use our internal dashboard for scheduling, job tracking, cleaner management, and payment monitoring. Communication happens via phone, text, and the team portal. You should be comfortable with technology and willing to learn new systems quickly.

This starts as a part-time role. We currently manage 15–20 cleanings per week, so the workload is manageable — but we are growing weekly. As volume increases, this becomes a full-time position. You must be available 8 AM–6 PM, 7 days a week from the start so nothing falls through the cracks. Your compensation grows automatically as the business scales.

2+ years in customer service, operations, or service coordination is preferred. More importantly, we need someone who is self-directed, process-driven, and takes genuine pride in running a tight operation. If you have managed teams, coordinated schedules, or handled client communications in a fast-paced environment, this role is for you.

Submit your application at thenycmaid.com/apply/virtual-operations-manager. You must include a photo of yourself, a 60–90 second selfie video introduction, and your resume. If you are bilingual, speak in both English and Spanish in the video. Applications without a selfie video will not be reviewed.

As The NYC Maid scales, so does your role. You will manage additional operations staff as volume grows. Your compensation scales automatically through the revenue-sharing model. This is a ground-floor leadership opportunity with a company that is doubling in size month over month.

At The NYC Maid, the Operations Manager (Virtual) earns $500/week guaranteed base salary plus 10% of gross weekly revenue to start. We currently do 15–20 cleanings per week, so total compensation starts around $500–$815/week. This is a part-time workload right now — work from home, no commute, manageable hours. The business is growing 50–100% every single month. As volume scales, total weekly compensation grows to $1,500+ at $10,000/week revenue and $2,250+ at $17,500/week revenue.

Yes. This is a fully remote position. You manage all operations virtually — scheduling, client communication, team coordination, and payment tracking — from wherever you work best. The only requirement is that you are available and responsive 8 AM–6 PM Eastern Time, 7 days a week.

A virtual operations manager oversees the day-to-day operations of a business remotely. At The NYC Maid, this means owning the full job lifecycle — from scheduling cleaning appointments to coordinating the team, handling client communications, confirming payments, and reporting daily to the owner. You are the operational backbone of the company.

Management experience is preferred but not strictly required. What matters most is that you are self-directed, process-driven, and obsessively organized. If you have coordinated schedules, handled client communications, or managed teams in any capacity — even informally — you may be a strong fit.